Aussies hooked on mobile wallets and digital payments, new report shows
If you’ve become reliant on digital payments over the past few years, you’re in good company. The State of Consumer Money Movement Report 2022, issued by card-issuing platform Marqeta, shows that a much higher rate of Australians have adopted mobile wallet usage than our UK and US counterparts.
While more than 80% of Aussies say they have used digital wallets in the past 12 months, that figure is only 71% for the US and 77% for the UK. These figures are up year-on-year across the board, and it looks like a lot of this has to do with lingering habits from the COVID-19 pandemic and lockdowns.
Looking more in-depth to the Australian audience, app-comparison website GetApp conducted a similar survey to gauge Aussie feelings on the topic.
How are Aussies using mobile wallets?
By and large, mobile wallets have begun to take the place of cash and even physical debit cards and credit cards. Of mobile wallet users surveyed, 79% use theirs to make payments - only 43% said they use them for loyalty cards and 40% said they store their digital ID in them.
The pandemic played a big role in pushing Australians further towards mobile wallet use. Though historically we have been early adopters of payment technologies, this specific boost can largely be attributed to habits picked up when the Department of Health recommended Aussies ditch cash for digital to slow down COVID spread.
In fact, 78% of surveyed mobile wallet users cited the pandemic as having brought them more towards digital payments.
While many may have stuck to it out of habit, 78% of surveyed digital wallet users find the method more convenient than digging around for their card. A further 26% enjoy the ease of demonstrating their identity with digital ID as opposed to a physical card (no more leaving your licence at home on a night out).
Not everyone is keen to ditch cards for digital
There were significant concerns around mobile wallets that have some people holding on tightly to their cash and cards.
Most of those concerns came from worries around card security. This has been an especially hot topic with high profile hacks this year at companies like Optus and Medibank.
Others hold concerns about the physical nature of a phone in the same way they might a wallet - 59% of those surveyed expressed worry about their details being at risk if their phone was stolen, and of those who use mobile wallets, 38% flagged the difficulty of being unable to access payments if their phone runs out of battery.
In today’s tech-heavy society, some also mention the concern of becoming more reliant on their mobile phones. However, mobile banking can also be an incredibly helpful tool for people trying to use their money more effectively or to look for better options with online providers.
Whether you like the feel of a card in your hand or prefer using your phone, take a look at our Best Credit Cards to find some options.
Start comparing credit cards below - last updated 21 May 2024
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NAB Low Rate Card - Balance Transfer Offer
Spend with confidence with a low 13.49% p.a. variable purchase rate and 0% p.a. interest on balance transfers for the first 28 months (T&Cs apply). 2% balance transfer fee applies. There’s also up to 55 interest free days on purchases to help you manage your budget better when you make minimum repayments. Minimum credit limit $1,000. No annual fee for the first year (usually $59).
Purchase rate
13.49% p.a.Balance transfer rate
0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)Annual fee
$59 $0 in the first yearRewards program
-CompareCompareLow Rate Card - Balance Transfer Offer
Spend with confidence with a low 13.49% p.a. variable purchase rate and 0% p.a. interest on balance transfers for the first 28 months (T&Cs apply). 2% balance transfer fee applies. There’s also up to 55 interest free days on purchases to help you manage your budget better when you make minimum repayments. Minimum credit limit $1,000. No annual fee for the first year (usually $59).
- Purchase rate
- 13.49% p.a.
- Balance transfer rate
- 0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)
- Annual fee
- $59 $0 in the first year
- Rewards program
- -
- Purchase rate
- 13.49% p.a.
- Intro purchase rate
- -
- Balance transfer rate
- 0% p.a. for 28 months and then 21.74% p.a. (2.00% balance transfer fee)
- Cash advance
- 21.74% p.a.
- Interest free days on purchases
- 55
- Intro fee
- 0.0
- Foreign exchange margin
- 3.00%
- Annual card fee
- $59 $0 in the first year
- Late payment fee
- $15.00
- Cash advance fee
- 3%, Min $3
Read our Mozo Review to learn more about the Low Rate Card - Balance Transfer Offer
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Apply By 28 May 2024
American Express Qantas Ultimate Card
Receive 60,000 Bonus Qantas Rewards Points when you apply online by 28 May 2024, are approved, and spend $3,000 on your new Card within the first 3 months. T&Cs apply. Available for New American Express Card Members only.
Purchase rate
23.99% p.a.Balance transfer rate
No current offerAnnual fee
$450Rewards program
Qantas Frequent FlyerCompareCompareQantas Ultimate Card
Receive 60,000 Bonus Qantas Rewards Points when you apply online by 28 May 2024, are approved, and spend $3,000 on your new Card within the first 3 months. T&Cs apply. Available for New American Express Card Members only.
- Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $450
- Rewards program
- Qantas Frequent Flyer
- Purchase rate
- 23.99% p.a.
- Intro purchase rate
- -
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- 44
- Intro fee
- -
- Foreign exchange margin
- 3.00%
- Annual card fee
- $450
- Late payment fee
- $30.00
- Cash advance fee
- 2%, min $2.50
Read our Mozo Review to learn more about the Qantas Ultimate Card
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American Express Platinum Edge Credit Card
Enjoy $0 Annual Card Fee (usually $195) in the first year when you apply online and are approved. T&Cs apply. New Card Members only. Offer subject to change without notice.
Purchase rate
23.99% p.a.Balance transfer rate
No current offerAnnual fee
$195 $0 in the first yearRewards program
Membership RewardsCompareComparePlatinum Edge Credit Card
Enjoy $0 Annual Card Fee (usually $195) in the first year when you apply online and are approved. T&Cs apply. New Card Members only. Offer subject to change without notice.
- Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $195 $0 in the first year
- Rewards program
- Membership Rewards
- Purchase rate
- 23.99% p.a.
- Intro purchase rate
- -
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- 55
- Intro fee
- 0.0
- Foreign exchange margin
- 3.00%
- Annual card fee
- $195 $0 in the first year
- Late payment fee
- $30.00
- Cash advance fee
- 2%, min $2.50
Read our Mozo Review to learn more about the Platinum Edge Credit Card
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American Express Explorer® Credit Card
Receive 50,000 bonus membership rewards points when you apply online, are approved, and spend $4,000 on eligible purchases on your new card within the first 3 months (T&Cs apply). New Card Members only. Complimentary domestic & international Travel Insurance (T&Cs apply). Up to 55 days interest free on purchases. $395 annual fee.
Purchase rate
23.99% p.a.Balance transfer rate
No current offerAnnual fee
$395Rewards program
Membership RewardsCompareCompareExplorer® Credit Card
Receive 50,000 bonus membership rewards points when you apply online, are approved, and spend $4,000 on eligible purchases on your new card within the first 3 months (T&Cs apply). New Card Members only. Complimentary domestic & international Travel Insurance (T&Cs apply). Up to 55 days interest free on purchases. $395 annual fee.
- Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $395
- Rewards program
- Membership Rewards
- Purchase rate
- 23.99% p.a.
- Intro purchase rate
- -
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- 55
- Intro fee
- -
- Foreign exchange margin
- 3.00%
- Annual card fee
- $395
- Late payment fee
- $30.00
- Cash advance fee
- 2%, min $2.50
Read our Mozo Review to learn more about the Explorer® Credit Card
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Apply By 26 Jun 2024
American Express Velocity Platinum Card
Receive 60,000 bonus Velocity Points when you apply online by 26 June 2024, are approved, and spend $3,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
Purchase rate
23.99% p.a.Balance transfer rate
No current offerAnnual fee
$375Rewards program
Velocity Frequent FlyerCompareCompareVelocity Platinum Card
Receive 60,000 bonus Velocity Points when you apply online by 26 June 2024, are approved, and spend $3,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
- Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Annual fee
- $375
- Rewards program
- Velocity Frequent Flyer
- Purchase rate
- 23.99% p.a.
- Intro purchase rate
- -
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- 55
- Intro fee
- -
- Foreign exchange margin
- 3.00%
- Annual card fee
- $375
- Late payment fee
- $30.00
- Cash advance fee
- 2%, min $2.50
Read our Mozo Review to learn more about the Velocity Platinum Card
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