Does pet insurance cover heat stroke?
Important information on terms, conditions and sub-limitsSummer heat is on its way in Australia, and this year promises to be an El Niño scorcher. But while most of us know to keep ourselves cool, keeping our pets cool too can sometimes slip our minds – and burn a serious hole in our wallet if the worst happens.
So before summer strikes, let’s get into the symptoms of heat stroke in your dog or cat and whether pet insurance can help cover the costs of treatment.
What is heat stroke?
Heat stroke occurs when our bodies can no longer regulate their temperature. The body temperature rises too high, too fast, and sweating is no longer enough to cool us down.
The threshold for heat stroke is a body temperature above 40 degrees Celsius. Dogs, cats, and humans can all get heat stroke.
Heat stroke can be a life-threatening emergency, so receiving treatment as soon as possible is crucial. It’s also essential to pay attention to warning signs since heat exhaustion can lead to heat stroke.
Veterinary treatment for heat stroke can cost thousands of dollars, whether it’s receiving intravenous fluids or treating more serious complications due to injuries like burns.
Symptoms of heat stroke in dogs and cats
The signs of heat stroke are similar for dogs and cats, although cats may present more subtly. Some of the key warning signs of heat stroke in your pet to watch out for include:
- Panting.
- Head tilting.
- Restlessness.
- Seeking shade and water.
- Drooling.
- Weakness.
- Increased heart rate.
- Vomiting and diarrhoea.
- Red gums or tongue.
- Drooling.
- Collapse or fainting.
- Seizures.
If you think your pet is experiencing heat stroke, apply cool-down first aid and call your veterinarian immediately. Remember: cool first, transport second.
Some things you can do to cool down your pet include:
- Moving them to a cool and shady area.
- Offering them small sips of water.
- Gently hosing them down with water and fanning them.
- If your dog is young and healthy, immerse them in cool water like a bath or pool.
Don’t use ice-cold water, as this can slow blood flow to the skin, causing them to shiver and produce more heat. Your vet will tell you what to do next, including whether to bring them in for a check-up or emergency medical attention.
Does pet insurance cover heat stroke?
Luckily, most accident & illness pet insurance policies cover heat stroke. You will need to check the terms and conditions of your coverage in the policy product disclosure statement (PDS) so you’re aware of any sub-limits or exclusions that apply.
To make a claim on your pet insurance, go to your provider’s website and follow the claims portal for the next steps. You may need to provide receipts, medical reports, or veterinarian assessments to substantiate your claim. Some pet insurance providers let the vet lodge the claim for you.
How to prevent heat stroke for your pet
As warmer weather lies ahead, it’s important to have a play to keep your pet cool this summer. This can include doing things like having plenty of cool water available, keeping them in the shade, and avoiding walking them during the hottest parts of the day.
It’s also essential to pay attention to other dangers in the summer heat, too, such as hot footpaths. Use yourself as a good measure: if it’s too hot for your skin, it’s too hot for your pet’s paws.
Animals can get sunburnt, too, so consider buying pet sunscreen for their sensitive areas like noses.
Compare pet insurance policies in the table below.
Compare pet insurance policies - last updated 21 May 2024
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Pet Protection Plus
Petsy has zero sublimits and an annual limit up to $25k. Get a pre-existing conditions assessment in your cooling-off period - free of charge for members only. Dedicated all Australian customer service team. Cancel your policy and receive a full refund of your premium in the first 30 days (T&Cs apply).
annual benefit limit
$5,000, $10,000 or $25,000benefit percentage
80% or 90%choice of excess
$0, $150, $200, $300, $500choice of vet
Yesavailable discounts
- 5% discount for second pet covered with Petsy applied for lifetime of the policy
CompareComparePet Protection Plus
Petsy has zero sublimits and an annual limit up to $25k. Get a pre-existing conditions assessment in your cooling-off period - free of charge for members only. Dedicated all Australian customer service team. Cancel your policy and receive a full refund of your premium in the first 30 days (T&Cs apply).
- annual benefit limit
- $5,000, $10,000 or $25,000
- benefit percentage
- 80% or 90%
- choice of excess
- $0, $150, $200, $300, $500
- choice of vet
- Yes
- available discounts
- 5% discount for second pet covered with Petsy applied for lifetime of the policy
- accident only cover
- no
- accident and illness cover
- yes
- routine care
- No
- routine care limit
- N/A
- dog
- yes
- cat
- yes
- ct and mris
- Yes
- cruciate ligament condition limits
- Yes
- hip joint surgery
- Yes
- total hip replacement
- Yes
- tick paralysis
- Yes
- dental cover
- Optional
- emergency boarding
- Yes
- theft or straying
- No
- death from illness
- Yes
- legal liability
- No
- overseas pet travel insurance
- Yes, only while in New Zealand
- essential euthanasia
- Yes
- maximum age in years
- 9
- minimum age in weeks
- 6
- waiting period
- 1 day for Non-specified accidental injury, 14 days for Non-specified illness, and dental illness, 6 months for specified conditions and behavioural problems
- special offers
- Use code "BREAST" and Petsy will donate $50 to National Breast Cancer Foundation
- pre approval process
- Online, phone and written approval. Customer can also request for us to pay the vet directly.
- claims service
- Electronically by your vet, online claims
- other benefits
- -
- other restrictions
- -
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read our Mozo Review to learn more about the Petsy Pet Protection Plus
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Accident and illness
100% Australian owned, Pet Circle Pet Insurance comes with no sneaky sub-limits and your choice of 3 annual limits up to $30K. Enjoy 3 benefit percentage options; 70% 80% or 90%, subject to annual excess. Choose what level of annual excess you need, from $0 to $150. Team of pet experts to help you on hand. Cancel at any time.
annual benefit limit
$30,000benefit percentage
90%choice of excess
$0, $75, $150choice of vet
Yesavailable discounts
- -
CompareCompareAccident and illness
100% Australian owned, Pet Circle Pet Insurance comes with no sneaky sub-limits and your choice of 3 annual limits up to $30K. Enjoy 3 benefit percentage options; 70% 80% or 90%, subject to annual excess. Choose what level of annual excess you need, from $0 to $150. Team of pet experts to help you on hand. Cancel at any time.
- annual benefit limit
- $30,000
- benefit percentage
- 90%
- choice of excess
- $0, $75, $150
- choice of vet
- Yes
- available discounts
- -
- accident only cover
- no
- accident and illness cover
- yes
- routine care
- No
- routine care limit
- n/a
- dog
- yes
- cat
- yes
- ct and mris
- Yes
- cruciate ligament condition limits
- Yes
- hip joint surgery
- Yes
- total hip replacement
- Yes
- tick paralysis
- Yes
- dental cover
- Yes
- emergency boarding
- Yes
- theft or straying
- No
- death from illness
- No
- legal liability
- No
- overseas pet travel insurance
- Yes - Only New Zealand trip of not more than 60 days.
- essential euthanasia
- Yes
- maximum age in years
- 8
- minimum age in weeks
- 6
- waiting period
- 1 day for illness. 6 months for orthopaedic conditions
- special offers
- -
- pre approval process
- -
- claims service
- Online by vet or customer service portal.
- other benefits
- Optional excess is charged once per annual policy period. Complimentary access to the Pet Circle Pet Health Hotline.
- other restrictions
- -
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read our Mozo Review to learn more about the Pet Circle Accident and illness
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Mozo experts choice awards won:
- Exceptional Value Accident & Illness Pet Insurance - 2023
- Exceptional Quality Pet Insurance - 2023
Pet Insurance
Enjoy flexible options that make it simple to tailor your pet insurance. Get a quote in just 2 minutes. Aussie customer care team. There are no sub limits and emergency help is available 24/7. Add optional extras such as dental illness and specialised therapies. Get 10% off your first-year premium using the exclusive promo code "MOZO10" - T&Cs apply.
annual benefit limit
$7,500, $12,5000, or $25,000benefit percentage
70%, 80% or 90%choice of excess
$0, $100, $200 Annual Excesschoice of vet
Yesavailable discounts
- -
CompareComparePet Insurance
Enjoy flexible options that make it simple to tailor your pet insurance. Get a quote in just 2 minutes. Aussie customer care team. There are no sub limits and emergency help is available 24/7. Add optional extras such as dental illness and specialised therapies. Get 10% off your first-year premium using the exclusive promo code "MOZO10" - T&Cs apply.
- annual benefit limit
- $7,500, $12,5000, or $25,000
- benefit percentage
- 70%, 80% or 90%
- choice of excess
- $0, $100, $200 Annual Excess
- choice of vet
- Yes
- available discounts
- -
- accident only cover
- no
- accident and illness cover
- yes
- routine care
- No
- routine care limit
- N/A
- dog
- yes
- cat
- yes
- ct and mris
- Yes
- cruciate ligament condition limits
- Yes
- hip joint surgery
- Yes
- total hip replacement
- Yes
- tick paralysis
- Yes
- dental cover
- Optional
- emergency boarding
- Yes, up to 30 days
- theft or straying
- No
- death from illness
- No
- legal liability
- No
- overseas pet travel insurance
- Yes, only while in New Zealand on a trip of not more than 60 days
- essential euthanasia
- Yes
- maximum age in years
- 8
- minimum age in weeks
- 6
- waiting period
- 1 day for illness, 14 days of illness, and 6 months for specified conditions
- special offers
- Get 10% off your first-year premium using the promo code "MOZO10"
- pre approval process
- -
- claims service
- Online by you or your vet
- other benefits
- Optional excess is charged once per annual policy period. Complimentary access to the Knose Pet Health Hotline.
- other restrictions
- -
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read our Mozo Review to learn more about the Knose Pet Insurance
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Major Medical
Get two months free when you sign up with Pet Insurance Australia. Choose between three levels of cover for your pet. Policies cover a range of specified accidental injuries and illnesses. Get refunded for up to 80% of eligible vet bills. 21 day cooling off period.
annual benefit limit
$30,000benefit percentage
80%choice of excess
$0, $100, $200, $500choice of vet
Yesavailable discounts
- 2 months free when you pay by monthly or fortnightly. Offer end on the 30th June 2024
CompareCompareMajor Medical
Get two months free when you sign up with Pet Insurance Australia. Choose between three levels of cover for your pet. Policies cover a range of specified accidental injuries and illnesses. Get refunded for up to 80% of eligible vet bills. 21 day cooling off period.
- annual benefit limit
- $30,000
- benefit percentage
- 80%
- choice of excess
- $0, $100, $200, $500
- choice of vet
- Yes
- available discounts
- 2 months free when you pay by monthly or fortnightly. Offer end on the 30th June 2024
- accident only cover
- no
- accident and illness cover
- no
- routine care
- Yes
- routine care limit
- Up to $150
- dog
- yes
- cat
- yes
- ct and mris
- Yes
- cruciate ligament condition limits
- Yes, up to $4,000
- hip joint surgery
- Yes
- total hip replacement
- Yes
- tick paralysis
- Yes, up to $3,000
- dental cover
- No
- emergency boarding
- Yes, $1,200
- theft or straying
- No
- death from illness
- No
- legal liability
- No
- overseas pet travel insurance
- Yes
- essential euthanasia
- Yes
- maximum age in years
- 9
- minimum age in weeks
- -
- waiting period
- 0 days for specified accidental injuries (other than a cruciate ligament condition), 6 months for cruciate ligament conditions, 30 days for illness conditions
- special offers
- -
- pre approval process
- -
- claims service
- GapOnly techNology available on eligible claims (available at participating vets), electronic claims by vet (processed within 5 business days) or 24/7 online customer service portal
- other benefits
- Complimentary access to online vet consultations with VetChat, up to 4 per month.
- other restrictions
- After pets 8th birthday, annual benefit percentage reduces to 65% on the next policy renewal.
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read our Mozo Review to learn more about the Pet Insurance Australia Major Medical
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Pet Insurance
Get cover for a generous 80% of your eligible vet bill when you take your furry family members to yourchoice of registered vet or veterinary practice in Australia. Enjoy a 15% discount on your first year’s premium for new policies quoted online. T&Cs apply.
annual benefit limit
$12,000benefit percentage
80%choice of excess
$100choice of vet
Yesavailable discounts
- Receive 15% off the first year’s premium for new policies quoted online
CompareComparePet Insurance
Get cover for a generous 80% of your eligible vet bill when you take your furry family members to yourchoice of registered vet or veterinary practice in Australia. Enjoy a 15% discount on your first year’s premium for new policies quoted online. T&Cs apply.
- annual benefit limit
- $12,000
- benefit percentage
- 80%
- choice of excess
- $100
- choice of vet
- Yes
- available discounts
- Receive 15% off the first year’s premium for new policies quoted online
- accident only cover
- no
- accident and illness cover
- no
- routine care
- No
- routine care limit
- N/A
- dog
- yes
- cat
- yes
- ct and mris
- Yes
- cruciate ligament condition limits
- Yes, up to $2,600
- hip joint surgery
- Yes, up to $4,000
- total hip replacement
- Yes
- tick paralysis
- Yes, up to $1,500
- dental cover
- No
- emergency boarding
- No
- theft or straying
- No
- death from illness
- No
- legal liability
- No
- overseas pet travel insurance
- No
- essential euthanasia
- Yes
- maximum age in years
- 9
- minimum age in weeks
- 8
- waiting period
- 2 days for accidental injuries, 30 days for illness and tick paralysis, 6 months for cruciate ligament conditions
- special offers
- -
- pre approval process
- -
- claims service
- Submit claim by email or by post
- other benefits
- -
- other restrictions
- -
Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
Read our Mozo Review to learn more about the Budget Direct Pet Insurance
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* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.
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