Credit card customer reviews

Read the latest credit card reviews from the Mozo community. Thousands of Australians have reviewed their credit card provider to give you the low down on everything from rewards programs to the best balance transfer deals.

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Recent credit card customer reviews

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  • Commonwealth Bank Credit Card

    Great credit card facilities and support.

    Easy to deal with. Text message reminder about credit card payment requirements so they are not overlooked. Easyily man aged through Netbanking.

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    Lisa, New South Wales, reviewed about 13 hours ago
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  • Commonwealth Bank Low Fee Credit Card

    Caring about the needs of customers

    Trusting this bank as they've helped me with scammers. Always ring me back if something is urgent and very helpful, organized, efficient and provide great customer service when money is to come back to me after being scammed eg ordering items online.

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    Joanne, New South Wales, reviewed about 13 hours ago
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  • Commonwealth Bank Low Fee Credit Card

    Treat like an emergency find

    The process of application was very easy and streamlined. It was amazing how quickly the application was approved and the card arrived in the mail earlier then what was advised. Having a credit cards comes in handy for emergencies or the sneaky little splurge. Paying the credit card off is always good to set a budget with a direct debit coming out where you won't even miss the amount.

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    Veronica, New South Wales, reviewed 1 day ago
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  • Bank of Queensland Credit Card

    Life your customer contact levels

    Communication is zero until you complain then they try and contact but they do not answer their "secure" mail emails at all. The actual statements that you receive are not consumer friendly to decipher and they do not have any branches close to call into. There are a lot of other banks that do care more and are more competitive with their fees and rewards structure. Overall Customer service is what they need to lift

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    Kim, Queensland, reviewed 1 day ago
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  • Bank of Queensland Low Rate Visa Credit Card

    Good Bank if you aren’t hung up on tech.

    The Low Rate Visa Credit Card is good because the interest rates are low and you have a period of time to make repayments with no interest. The application was all online, never speaking to a customer representative. The process was a little confusing as I was contacted by Citi Bank for the process who wanted extra information regarding to my employment, which I had already provided, and they ended up approving before I could send that through to them anyway. Bank of Queensland’s app and internet banking platform has gotten better, but still falls far behind compared to bigger banks (e.g Commonwealth Bank).

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    Kelly, Queensland, reviewed about 13 hours ago
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  • St.George Vertigo

    Low-interest rates with reliable customer service.

    I've been using the St. George Vertigo Credit Card for a while now, and I'm impressed with the low interest rates compared to competitors. It's been a great option for balance transfers, saving me money in the long run. The rewards program is straightforward, though I'd love to see more flexibility in redemption options. Customer service has always been helpful, especially during the sign-up process. On the downside, the app can be a bit slow at times, but overall, I'm happy with the convenience and benefits.

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    Benjamin, New South Wales, reviewed 1 day ago
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  • NAB Low Fee Card

    unfriendly encounters

    Cons - getting through to the call centre can be tedious. the interest rates are not favourable. glitches occur on the mobile app. refused a personal loan, where as another bank didn't.

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    Paul, Tasmania, reviewed 1 day ago
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  • Qantas Money Qantas Premier Platinum

    Good card

    Lounge passes and good points program included

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    Daniel, Victoria, reviewed about 9 hours ago
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  • Commonwealth Bank Credit Card

    Satisfied

    CBA has good customer service from our experience. It can perhaps provide some opportunities for competitions.

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    Poly, Victoria, reviewed about 8 hours ago
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  • NAB Rewards Platinum Card

    Nab is a great choice for banking

    I have a rewards credit card and I love it! I get points for every dollar I spend and it’s a great way to earn rewards while doing my everyday shopping. I have never had a bad experience with nab and highly recommend them to all my family and friends.

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    Nic, Victoria, reviewed 28 days ago
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  • St.George Amplify Rewards Platinum

    Overall fees too high

    Annual fees and rewards fee too high

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    Karen, Queensland, reviewed about 1 month ago
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  • Virgin Money Virgin Australia Velocity High Flyer Card

    Not worth the annual fee.

    It is an average product. It does offer free travel insurance and a $129 flight voucher each year, but you have to call them to arrange the voucher which is a bit dodgy on their part. It's like they want you to forget (which I have). You pay for it in the annual fee though.

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    Sharron, Queensland, reviewed about 1 month ago
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  • Bankwest Qantas Platinum Mastercard

    Great products

    Bankwest have no physical branches but offer great products including the no foreign transaction fees on the credit card and debit card making it a perfect choice for travel.

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    Sean, Western Australia, reviewed 28 days ago
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  • Westpac Altitude Black

    Rewards centric

    The credit card gives a significant points valued reward and is super easy to manage online. Unfortunately the app crashes constantly.

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    Annie, Victoria, reviewed about 1 month ago
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  • ING Orange One Low Rate Credit Card

    No rewards, but rewarding.

    Low and comparable fees. A good daily driver credit card option with a low limit - very useful in pairing with the Savings account to meet the 5 monthly purchases to receive the bonus interest rate. Additionally, upon signing up I received a generous cash bonus.

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    Brady, New South Wales, reviewed about 2 months ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Credit card comparisons on Mozo - rates updated daily

    • Rewards - Rewards Points Offer

      Purchase rate
      22.49% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $199 $99 in the first year
      Rewards program
      Citi Rewards Program

      Promoted
    • Explorer® Credit Card

      Purchase rate
      23.99% p.a.
      Balance transfer rate
      No current offer
      Annual fee
      $395
      Rewards program
      Membership Rewards

      Promoted
    • Clear Credit Card - Balance Transfer Offer

      Purchase rate
      14.99% p.a.
      Balance transfer rate
      0% p.a. for 24 months and then 22.24% p.a. (1.50% balance transfer fee)
      Annual fee
      $99 $49 in the first year
      Rewards program

      Promoted
    • Rewards - Balance Transfer and Purchases offer

      Purchase rate
      0% p.a. for 15 months then 22.49% p.a.
      Balance transfer rate
      0% p.a. for 15 months and then 22.99% p.a. (2.00% balance transfer fee)
      Annual fee
      $199
      Rewards program
      Citi Rewards Program

      Promoted
    • Low Rate Card - Balance Transfer Offer

      Purchase rate
      13.49% p.a.
      Balance transfer rate
      0% p.a. for 24 months and then 21.74% p.a. (3.00% balance transfer fee)
      Annual fee
      $59
      Rewards program

      Promoted

    **Saving based on the average difference in fees and charges over 3 years between the most competitive product Mozo can refer a consumer to and the average credit card product input by 6,863 consumers (average balance of $4,262 or balance transfer balance of $5,818, interest rate of 19.6% and annual fee of $36.50) who used the Mozo Credit Card Health Check tool between 1 January 2012 to July 2012.

    Browse all 194 credit cards in Mozo's comparison database.

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