Car insurance customer reviews

Read the latest car insurance reviews from the Mozo community. Thousands of Australians have reviewed their car insurance to give you the inside story on everything from claims handling to customer service.

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Recent car insurance customer reviews

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  • Suncorp Insurance Comprehensive Car Insurance

    Suncorp for Queenslanders

    Suncorp Insurance is well known for being Queensland’s insurer. Every interaction I have ever had with the team has been super professional with an Australian call centre. Worth paying extra for peace of mind.

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    Belinda, Queensland, reviewed about 6 hours ago
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  • Everyday Insurance from Woolworths Car Insurance

    Reliable with a great bonus car insurer

    Insured my car with Everyday Insurance as they offered great premiums with the same coverage and excess as more well known insurers. There is an added bonus of 10% off my Woolworths shopping each month which helps financially with the high cost of living. Easy to sign up and online customer live chat is effective. They also sms when stormy weather is in or near my address to remind me to have myself and vehicle somewhere safe, a reassurance when you are elderly.

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    Susan, Queensland, reviewed 15 days ago
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  • RAC Comprehensive Car Insurance

    Do not follow cancellation policy

    Took multiple payments after insurance policy had been cancelled

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    Heidi, Western Australia, reviewed 15 days ago
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  • RAA Comprehensive Car Insurance

    Fantastic value for money

    RAA comprehensive car insurance is great value for money. Also road side assistance is included. RAA has a very good rewards program.

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    Kerrie, South Australia, reviewed 27 days ago
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  • Bingle Comprehensive Car Insurance Policy

    No fuss no delay

    They are no fuss. Online only service but are speedy with acknowledging your contact to them and they are efficient in organising claims repairs

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    Merrilee, New South Wales, reviewed 28 days ago
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  • RAC Comprehensive Car Insurance

    Highly recommend. Very much love the company

    RAC has really gone above and beyond to help me in the start it was with organising my insurance, now to having easy access onto the site and being able to have discounts to do fun things with my family, they are always available and ready to help with my vehicle.

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    Kirsten, Western Australia, reviewed 28 days ago
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  • QBE Comprehensive Car Insurance

    QBE for your car insurance needs

    QBE is a great company for all your car insurance needs . The policies and pricing are great and the customer service is wonderful too !

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    Bevis, Victoria, reviewed 22 days ago
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  • Youi Comprehensive Car Insurance

    Youi are the insurance company for me. Thank You.

    I have been with Youi now for well over 8 years and find them to be a very consistent car insurer. Over that time i have unfortunately had two major claims, to which Youi, without hesitation, got the ball rolling on both my claims. They were sympathetic, professional and efficient. I was in the repairer in such a short time, it amazed me. Everything was easy and transparent. The staff friendly and attentive to my needs. I will not hesitate to recommend Youi for their insurance needs. Price and prompt attention when you nreeed them is vital for me.

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    Rob, South Australia, reviewed 22 days ago
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  • Virgin Money Car Insurance

    Pointless claims

    I had a car insurance policy and then I had to make a claim. My car had been broken into and items stolen. Police were involved. The claim, and insurance policy, ended when customer service said... "we just need you to pay the $600 excess", to which I replied, "you're charging me $600 excess to give me $500 to cover the cost of my laptop, earbuds, etc. From the car?" She never understood why I was upset...

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    Sarla, Victoria, reviewed 21 days ago
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  • Budget Direct Car Insurance

    Couldn't recommend more for car insurance.

    As someone who recently obtained my license and brought my first car the clear next step was to get some insurance...after a quick google search which outlined my options, a quick check gave me a rough idea of price of those but Budget Direct were not only one of the top rated at the time of my researching but one of the best value, they were the only ones who made me feel at ease dealing with them from that first phone call about an enquiry and quote after that I went ahead and purchased my car insurance from them, they explained everything to me, made sure that I understood and was conformable throughout, laid out my options and sent through information and copy's straight to my email, that they had me check I had received before ending the call. It was quick and easy even for a first timer and they made me feel safe buying from them, since then, I have received regular updates and no hidden changes or chargers to my policy. There website is also very easy to navigate and use. I guess as with all insurance companies it will always be expensive to have everything you want and there is always going to be a lot of information to read, comb through and compare and this one is no different but if your after car insurance is simple, straight forward, easy to use online and great customer service even for those really easy questions you can want to make sure of so far I couldn't recommend Budget Direct enough.

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    Samantha, Western Australia, reviewed about 1 month ago
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  • Everyday Insurance from Woolworths Car Insurance

    RIPPOFF

    Massive hike in inurance price. Being loyal is not worth it. How can you charge 33% of your car value, It's pathetic. Need to change

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    Michael, Victoria, reviewed about 1 month ago
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  • RAA Car Insurance

    Absolutely amazing.. OUTSTANDING customer service

    Raa have been amazing.. I have unlimited free windscreen replacements for life. HOW GOOD

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    Jake, South Australia, reviewed about 1 month ago
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  • RAA Comprehensive Car Insurance

    Overall good

    Reasonable rates but don't know if I trust a fari payout

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    Irene, South Australia, reviewed about 1 month ago
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  • CGU Comprehensive Car Insurance

    Best Insurance Company

    CGU pricing has always been very fair & reasonable. When you are unfortunate enough to need them, they are there to sort it out & keep you informed every step of the way. No B.S, just straight forward getting things fixed by being prompt. Lots of other Insurance companies make excuses, cite small print or obfuscate the process. I am so glad I am with CGU & will not change!

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    Bob, Victoria, reviewed 21 days ago
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  • RACV Comprehensive Car Insurance

    Loyal ans empathetic Insurer!

    I have been a member for a long time and in times of financial hardship they have accommodated my situation and remained loyal!!

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    Lauren, Victoria, reviewed 21 days ago
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