Energy customer reviews

Read the latest energy reviews from the Mozo community. Whether you’re moving house or just wanting to switch energy providers, you can get the inside story on everything from pricing, customer service to renewables from customers like you right here on Mozo.

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Recent energy provider customer reviews

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  • GloBird Energy Electricity

    Cheap and cheerful electricity

    Electricity is a commodity service so why pay more for a brand. GloBird is the cheapest for my household and are always easy to contact. Downside is their bills could be a little more user friendly.

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    Tom, New South Wales, reviewed 1 day ago
  • AGL Electricity

    Fair prices, handy app

    In the last 3 years we've consistently gotten a reasonable price, even checked against other providers. Their app makes tracking usage and payments easy, and a late payment did not incur an additional charge

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    Phil, Victoria, reviewed 1 day ago
  • Alinta Energy Electricity

    It fine

    No issues but didn’t transfer credit on address when changing account holders

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    Amanda, Queensland, reviewed 1 day ago
  • AGL Electricity

    Helpful

    Helpful when I needed to change my plan to better reflect me and save more money

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    Emma, South Australia, reviewed 1 day ago
  • Origin Energy Electricity

    Overall a good and reliable provider

    Pros: reputable, reliable and great quality service. Fantastic customer service with quick response rates via email if you don’t like phone calls. Very lenient with late payments. They offer payment plans if you can’t pay bill and offer discounts for those on pensions/ health care cards etc. Cons: more expensive than other providers

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    Melissa, New South Wales, reviewed 1 day ago
  • EnergyAustralia Electricity

    Great energy provider

    We love our energy provider. We have received quite a few price drops to our electricity rates over the past few years and are very happy with how cheap it is. Service is wonderful. I would highly recommend.

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    Nic, Victoria, reviewed 28 days ago
  • AGL Electricity

    Good partner program

    AGL has good energy saving periods where you can earn money off your account by limiting the amount of energy you use during peak periods that they let you know about. More of these would be helpful. They have a good partner program with discounts from various companies. Also they keep you informed about any offers. The only downside is that (like many other providers) have reduced the solar rebate quite a lot and there tariffs have risen. Overall very satisfied and would recommend.

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    Sandra, Victoria, reviewed 28 days ago
  • Origin Energy Electricity

    Should Be Free

    The cost of energy is outrageous regardless the provider. It was all free once and still should be today. Evidence of the free energy transmitters can be found everywhere once you know what you are looking at. It’s just as well we have been getting dividends and Gov assistance as it will pacify the masses for a short while

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    Judy, Queensland, reviewed 28 days ago
  • AGL Electricity

    Unfortunately the best energy company out there

    theyre hard to deal with in a lot of ways, like it can be difficult to resolve issues with them because they often outsource a lot of their services to other companies that it makes so hard to fix anything. but they do have good policies and help available for financial aid.

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    Jacinda, New South Wales, reviewed 28 days ago
  • Origin Energy Electricity

    Leading Australian energy company

    I've been a loyal customer of Organ for years, and I'm excited to share my experience with them. As a competitive energy provider, Organ has impressed me with their competitive rates, excellent customer service, and innovative approach to the energy industry. Pros: Competitive Rates: Organ's rates are among the lowest in the market, making it an attractive option for customers looking to save money on their energy bills. Excellent Customer Service: The team at Organ is knowledgeable, friendly, and responsive. They've always been quick to resolve any issues I've encountered, and their communication is clear and concise. Innovative Approach: Organ is committed to using technology to improve the energy industry. Their mobile app is user-friendly, allowing me to track my usage, receive alerts, and even schedule appointments with their team. Renewable Energy Options: Organ offers a range of renewable energy plans, which aligns with my values and helps reduce my carbon footprint.

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    Yi, New South Wales, reviewed 28 days ago
  • Energy Locals Electricity

    A company for Australians from Australians

    I hadn't heard of Energy Locals before but ever since I switched to them once they said they would provide the cheapest electricity available I have had a pleasant experience. They are Australian locals and ran by Australians. When you talk to someone it's not from overseas or a call centre. They are very understanding, they are supportive and kind when you interact with them. They offer really good payment plans if you are struggling to pay the bills. They are really personal and just caring. Even via email they are supportive and helpful. I have been with Energy Locals for about six months now and I have no complaints what so ever. I think they are a great company to sign up with if you have a low income or on government benefits as they really take into consideration of the cost of living and that not everyone can afford to pay their bills outright.

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    Sotoria, South Australia, reviewed about 1 month ago
  • Engie Gas

    Great Rates and free movies!

    On my current plan not only do have competitive rates i also earn village cinemas points allowing me to go to the movies for free!! win win i say!

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    Adrienne, Victoria, reviewed about 1 month ago
  • Engie Electricity

    Great rates and free movies!

    the deal that i am on with Engie offers comparable rates and i also earn village cinema points at the same time. allowing me to enjoy movies for free! win win!

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    Adrienne, Victoria, reviewed about 1 month ago
  • AGL Electricity

    Good app

    App provides up to date information and allows me to see usage Energy saving options in times allows for extra savings

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    Karen, Queensland, reviewed about 1 month ago
  • Origin Energy Electricity

    Customer service takes the prize

    Recently moved to Origin Energy and have spoken to customer service who are so lovely. The prices are pretty competitive, could be cheaper.

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    Annie, Victoria, reviewed about 1 month ago
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