I have had many homeloans over my time, and to be honest, Me Bank was my first 'non-traditional' bank (not one of the big 4 or associates)... but from signing up day one I had concerns. Communication is poor with this bank. Staff don't tell you 'everything' and for instance, fee and charges are hidden until sign-on has occurred. When I had questions, I would be referred to other departments, people etc who wouldn't return my calls. Eventually, you just gave up... The disappointing this is their "Members Package".... its $395 a year to have an interest rate comparative to other banks.... or if you don't take this offer, its 2% higher (YES... 2%.... mine was 6.09%, I refused to pay the ridiculous Members fee, and they pushed my homeloan interest rate up to 8.53%... So with that... Im out. DO NOT USE THIS BANK... they are dodgy, misleading, and only in it for the profits (like many others)...
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have a home loan paid out in a 2 0 10 and been very happy with the loan
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Their customer service is good, I always get a swift response and my original loan application was approved within 48 hours. you get an instant alert every time money is deposited in your bank which I find helpful. The online platform can sometimes be a little tricky to access with extra security measures, but this does make you feel like your money is secure. The yearly service fees are quite high.
More Macquarie home loan customer reviewsThey're crap and rate is high, just want me to get into bad debt
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Switched from CommBank who could never help us in any way shape or form, to anz which can’t do enough for us, so happy.
More ANZ home loan customer reviews
Loans officer was rude, unhelpful - poor command of English - in the end he walked out looking at his watch. Branch Carlingford - people skills dreadful and will cost St George business
More St.George home loan customer reviews
Went into a branch to see a lender but they didn't have one, said they would get someone to call which didn't happen. Filled out the online application and their website kept freezing. This was the smallest loan amount I've ever applied for as I was going to refinance and there was so many hoops to jump through. Answer one question which lead to another question to another and so on. In the end I went with another bank. Total waste of time, don't bother with IMB.
More IMB Bank home loan customer reviewsI applied for refinance of my homenloan on 4/1/2025. After submitting a dozen doc my application was rejected after 5 weeks on 6/2/2025. The reason for rejection is not enough income. I agree! No issue for the reason. However, I called CFCU Bank last year. A loan specialist ask me my income & other questions related to liability. In just 10 minutes she told me that I don't have borrowing capacity for refinance amount. So I wonder why a home loan specialist, a highly qualified person in finance from IMB Bank needs a dozen documents to submit to tell customers that he/she is not eligible for refinance due to income is not sufficient. The person wasted his time & perhaps banks salary which he got paid to assess my application. Which he could have done in just 10 minutes. Probably more training & practical approach is required to assess application quickly.
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Cheap interest rate DOES NOT offset the cheap service! BEWARE!! They only “accept” certain payment types eg direct debit, salary credits, “direct entry” or NPP. They do NOT accept payments from savings accounts or from a bank branch assisted payment. Worse, this is buried deep in their T&C’s. So if you come into extra money and want it to sit in your home loan as a redraw amount to save on interest, its a pain in the backside. And Unloan do NOT help nor care either. AND you still need to do your usual payments too! AND surprise, surprise, you can’t actually talk to someone - it’s either online chat or a callback that never happens when you need it. We took our business elsewhere. Would rather pay the extra interest rate and have actual service when needed. Not worth wasting my time trying to make extra payments that they just reject.
More Unloan home loan customer reviews
Easy to deal with. App easy to use. Whenever I call someone is always available to take my call not like the big 4 banks
More Goldfields Money home loan customer reviews
Locked in my rates while they were low, still have options to pay more off and ING are always helpful.
More ING home loan customer reviewsHave always found the staff very helpful and friendly at the branches and on the phone. They made it easy for us to apply for and be accepted for a home loan with them. They even offered to drop our interest rate without us even asking and of course we accepted. In all of the years with them they only made a couple of minor mistakes which were quickly rectified. I would recommend this bank to anyone.
More St.George home loan customer reviewsA roof to shelter dreams so grand, ANZ guided me with a steady hand. Friendly voices on the other end of the line, Their insights made each decision align. Their rates shone bright—competitive indeed, Transparency in fees met every need. The app was a breeze, a modern delight, Tracking repayments any day or night. Yet forms piled high, a paper parade, Repeating details left me slightly dismayed. Approval took longer than I hoped or planned, Patience was tested—still, I understand. But when I hold those keys close to my heart, I cherish the journey from the very start. Despite small hurdles along the way, ANZ’s support carried me through each day. If a home loan you seek, with guidance so true, Know that ANZ’s approach can work for you. The pros shine brightly, outshining the rest, They helped me find comfort, my very best.
More ANZ home loan customer reviewsMy mortgage broker couldnt have gone more above and beyond if she tried.
More Commonwealth Bank home loan customer reviews
The loans manager Craig was great to deal with, went above and beyond to help me with my application. I get regular calls to see how I’m tracking and if I need anything.
More Unity Bank home loan customer reviews
WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.
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