This is a hard one as we went through a broker so there hasn't been much communication, their online system is great but we weren't told of the fees due on settlement until a week before hand which was a bit of a shock. Also the fact that we couldn't contact them for questions and had to wait for our broker to contact them and then get back to us was annoying.
More firstmac home loan customer reviewsWe have had home insurance with firstmac and they delivered what they promised.
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