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ING Savings account customer reviews

Overall rating
8.9/10
Price
8.9/10
Features
7.9/10
Customer service
8.5/10
Convenience
8.4/10
Trust
8.9/10
Based on 2143 ING savings account reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Featured savings account from ING

Savings Maximiser

Maximum rate
5.50% p.a. (for $0 to $100,000)
standard interest rate
0.55% p.a.(for $0 and over)
Govt Deposit Guarantee
Yes up to $250,000

Deposit $1,000 into a personal ING account, make 5 eligible transactions with a linked Orange Everyday account and grow the balance each month.

Promoted

Recent ING savings account customer reviews

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  • ING Savings Account

    Truly amazing bank

    I have always found ING to be a truly friendly and dependable bank. Great service and extremely helpful. AlwY get to speak to a real person . More than happy with this bank

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    Dugald, New South Wales, reviewed 23 days ago
  • ING Savings Maximiser

    ING is great for savings and every day banking

    ING savings maximiser is a great account. You get a big bonus interest every month your balance grows. ING is a great bank amd very easy to set up accounts and use day to day

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    Dylan, New South Wales, reviewed 28 days ago
  • ING Savings Maximiser

    Love ING

    I transferred to ING after reading about it in the barefoot invester book, I literally only read the first couple of chapters but have found this little nugget was awesome. I have it set so that spare change goes into a savings acct. For example if I use my card for $17.65 then $2.35 will go to savings. I think of it like when we used cash and put coin in the money box. If I insert my card I think 3 times in a month I have no atm fees. I have the best interest rate, and it's super easy to transfer money.

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    Tania, New South Wales, reviewed about 2 months ago
  • ING Savings Account

    Super easy to navigate online

    I love ING, they have been very easy to deal with since o started quite a few years ago Anytime I have needed to call the help has been great, A bit of a longer wait last time. I find the app really user friendly and easy to navigate

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    Tina, Queensland, reviewed about 2 months ago
  • ING Savings Account

    Best bank

    Great service and help when required

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    Dugald, New South Wales, reviewed about 2 months ago
  • ING Savings Account

    ING keeps my money growing and fees low.

    I've been with ING for a while now, and overall, it’s been a positive experience. What really stands out is their no-fee banking. As long as I meet the monthly conditions, I don’t have to worry about random charges eating into my money, which is a huge relief. The interest rates on their savings accounts are also pretty solid, especially when I manage to hit those monthly targets. It's definitely helped me grow my savings faster. One of the things I love most is their mobile app. It’s incredibly user-friendly, making it easy to manage my accounts and move money around whenever I need to. Plus, transfers and payments are super quick—I’ve never had to wait long for things to go through. And whenever I’ve needed help, their customer service has been on point. They’re responsive and seem to know their stuff, which has made any issues easy to resolve. On the flip side, those monthly conditions can be a bit of a pain. If my spending or income isn’t consistent, it’s something I have to be really mindful of to make sure I’m not missing out on the benefits. And since ING is an online-only bank, there are no branches to visit if I ever need in-person support, which could be a downside for some people. But overall, I’m pretty happy with ING and would recommend it to anyone who prefers online banking and doesn’t mind managing a few conditions to get the most out of it.

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    Ashlyn, Victoria, reviewed 27 days ago
  • ING Savings Maximiser

    Easy to use, rate rates and no hassles!

    Easy to use, rate rates and no hassles!

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    Emma, New South Wales, reviewed 27 days ago
  • ING Savings Maximiser

    Best bank

    All aspects of ING are excellent, except for the fact that there are no actual banks to visit. However the fact that I can use my card at any ATM anywhere without charges is very convenient .

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    Janet, New South Wales, reviewed about 1 month ago
  • ING Savings Maximiser

    Great for those on the go!

    ING provides high interest rates and allows you to create multiple savings accounts to help track goals. Their fees and policies regarding card use when overseas is fantastic. They unfortunately don’t have a physical branch for those who prefer visiting in person but I’ve never felt the need.

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    Sophia, New South Wales, reviewed about 2 months ago
  • ING Savings Maximiser

    Rachel

    I have been with ING for over 25 years and I have never had any problems with them. The customer service is fantastic, they update me with any changes that are happening and always keep me informed. I love that fact I can use any atm with no charges ever. Easy to open an account online. Very easy and straight forward online banking. I have recommended this bank to my family member and 2 of them have also joined. I give ING 5 stars.

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    D, Victoria, reviewed 2 months ago
  • ING Savings Account

    AMAZING

    Love ING bank. If you have a enquiry about your account they assist you straight away. Best interest back into your account monthly.

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    Janelle, New South Wales, reviewed 2 months ago
  • ING Savings Maximiser

    Trustworthy, great rates and service!

    Excellent interest rate on savings account; both the maximiser and accelerator account. Easy to follow rules for the bonus rates. No fees on the everyday account. I trust this bank the most and have banked with many of the other major banks who truly fell short in one way or another. Just wish they had a branch for withdrawal of large sums of money.

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    Jennifer, Queensland, reviewed 2 months ago
  • ING Savings Maximiser

    Only downside is I need a backup Anz account too

    Brilliant customer service but is suffering in the call centre due to staff shortages. When I first started call centre was brilliant

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    Su, South Australia, reviewed 2 months ago
  • ING Savings Maximiser

    Grow your savings easily

    ING Savings Maximiser is a great option if you have savings that you are hoping to grow. Interest rate is very competitive and it is very simple to be eligible for bonus interest. A feature that they lack is the option of separating money into sub accounts for particular savings goals as I'm aware some other banks do. However overall is a great account.

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    Natasha, Queensland, reviewed 2 months ago
  • ING Savings Maximiser

    Very good and reliable bank

    Very easy to talk to if you have any problems

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    Charlie, New South Wales, reviewed 2 months ago
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    Savings account comparisons on Mozo - rates updated daily

    • Savings Account

      Maximum rate
      5.35% p.a. (for $0 to $250,000)
      standard interest rate
      4.75% p.a.(for $0 to $1,000,000)
      Govt Deposit Guarantee
      Yes up to $250,000

      Bonus variable rate is available for the first 4 months.

      Promoted
    • Bonus Saver

      Maximum rate
      5.00% p.a. (for $0 and over)
      standard interest rate
      1.00% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted
    • PremiumSaver

      Maximum rate
      5.35% p.a. (for $0 to $250,001)
      standard interest rate
      1.45% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Increase balance by $200 by the end of each month

      Promoted
    • Savings Maximiser

      Maximum rate
      5.50% p.a. (for $0 to $100,000)
      standard interest rate
      0.55% p.a.(for $0 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Deposit $1,000 into a personal ING account, make 5 eligible transactions with a linked Orange Everyday account and grow the balance each month.

      Promoted
    • MoneyMAX Account

      Maximum rate
      No Current Offer
      standard interest rate
      4.70% p.a.(for $1 and over)
      Govt Deposit Guarantee
      Yes up to $250,000

      Promoted

    Browse all 272 savings accounts in Mozo's comparison database.

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    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.