I would recommend this bank to anyone
Some years ago we move from a larger well known bank to Newcastle Permanent and have been very happy
Newcastle Permanent ATM's are conveniently located and the Debit Card is easy to use with low fees involved.
It's perfectly easy to use and has no random fees, perfect for me.
Don't like that I can't change the account to a savings from cheque, to save changing account details and all my direct debits.
Excellent customer service. Very secure. Can have long delays and a lot of stuffing around for replacement cards. They send card then send pincode. Many times only received one or the other which starts the process again with repeat of issues. I actually just gave up at one point.
This was the bank I was first put in to and it has been trustworthy ever since. I see no reason to leave a great bank.
Boring and tight arses
Great customer service, always get to speak to a real person straight away. The only negative would be the reduced ATMs but this is not a big problem.
Every thing is pretty good. It is still a bank after all.
I have been with this bank for a long time now , I find it very competitive with other banks ,I also find their customer service to be excellent & very caring. I have had rude support assistance at another bank , so that's why I signed up with this bank. I am not looking at changing & never will as I find them to be everything a bank should be & more .
Friendly staff and service. Competitive rates. Easy, no fuss banking.
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