I found the communication was amazing and they worked well with my needs
Overall they are good but they don't take into account people work and can't answer phone calls even after you've asked to email instead
I found this bank is a little conservative when applying for a loan. If their computer program says you can't afford it, they don't approve you - even if you are changing to a lower interest rate and currently paying double the repayments!
I like this bank because it has low rates and few fees and charges.
The personal loans I have utilised through The Newcastle Permanent have been simple to obtain and tailored to suit my needs. The interest rates are always competitive and the repayments are set at a comfortable level for your finances. Every product and service from the Newcastle Permanent is fully backed by the company. I have never experienced a problem when dealing with this institution.From the house loan to the on line banking system The Newcastle Permanent shines.
Very handy if all your accounts are with them. Process was efficient and paymenys and balances are easy to track with online banking.
I am very happy with the Newcastle Permanent Building Society as they were very helpful, excellent interest rate. The manager bent over backwards when we changed from another institution who didn't care about our situation.
Newcastle permanent is 100% well operated I would recommend them to any one over any bank 100%.
Friendly professional. Know their customers by name
It gets harder and harder these days to deal with human beings doing human being things, the Permanent knows exactly that the difference is connecting with people and make it pleasantly obvious they love to assist. I've had a number of different experiences over the last decade and I love dealing with humans. Personalities are hard to come by, that's what the Perm means to me!
Staff at the Cessnock Branch at Newcastle Permanent cannot do enough for you, when applying for a loan ! Newcastle Perm is the oldest Building Society in Australia and their track record speaks for it self !
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
Repayment terms from 2 years to 7 years. Representative example: a 5 year $30,000 loan at 6.75% would cost $35,430.23 including fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
Repayment terms from 2 years to 4 years. Representative example: a 3 year $10,000 loan at 14.95% would cost $14,324.71 including fees.
Repayment terms from 1 year to 7 years. Representative example: a 5 year $30,000 loan at 6.57% would cost $35,528.12 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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