I've been a customer of St George Bank for 30 years. I've always found them to be reliable and easy to deal with. Their interest rates are fairly competitive, at least in terms of other banks or their competitors, and I don't incur bank fees or account fees, provided I stick to the deposit minimum limits every month. The disadvantages of St George - a lack of branches in my area and a lack of ATM machines that you don't have to pay an extra 2 or 3 dollar fee to use.
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I have been a loyal and active customer of UBANK for quite some time, but I was shocked and deeply disappointed when my account was suddenly closed without any prior warning or clear explanation. I received an unexpected message informing me that my account had been closed based on UBANK's "general terms." In an attempt to clarify the situation, I immediately contacted their customer service. The operator informed me that the account was permanently closed and, when I requested the reason, I was told to refer to their general terms. After searching for the general terms online, I found a vague and nonsensical explanation stating that my account was closed due to "identity information not provided." This was both puzzling and concerning, as I had never been asked to provide any additional identification or verification, and I have consistently complied with all necessary documentation requests. I called back to request further clarification and proof of the alleged request for identification verification, such as the date of any email, SMS, or letter that could demonstrate this requirement. The operator’s response was still vague, reiterating that the closure was in accordance with their general terms—without providing any concrete evidence or justification. This experience has been the most frustrating and unsettling encounter I've had with a financial institution. It raises serious questions about UBANK's practices, customer transparency, and the security of their clients' funds. If the bank can close accounts without notice or clear explanation, it casts doubt on their reliability and the safety of the money entrusted to them. I strongly advise potential customers to think twice before opening an account with UBANK. Your funds may be at risk, and you could find yourself in a situation where you are unable to access your own money without warning or a valid explanation. I intend to escalate this matter further if no satisfactory resolution is provided and will explore legal avenues to hold UBANK accountable for their actions.
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Functional and super easy to use
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ANZ make life easier! They go out of their way to make sure their customers needs are met and are always super helpful in times of desperation. I’ve never had a bad experience with them. In saying that it does take forever to get through to them on one phone but hey the service I do get when I’ve been connected is second to none.
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Great bank with an easy to use app. Customer service are always quick to answer any enquiries. The interest paid on savings is also very competitive.
More Bankwest savings account customer reviewsI appreciate how easy my bank made it for me to open my account. The fees are very minimal. The app is very easy to navigate and also offers some real great saving strategies and goal saving plans
More Commonwealth Bank savings account customer reviewsReally good bank friendly staff always try put a smile on Ur face happy to put their way to help.. Don't like how transaction are over looked when their not Ur transactions think that needs to b felt with better other than that glad to b banking with them
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It is really easy to use, the app is very simple & I can navigate it easily!
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It’s trust worthy and has no banking fee. Also a great flexi saver feature
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I have always had friendly and efficient service in store. Also, if there is any problem, they contact me (by phone) immediately. They have saved me from scams several times.
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Love them great customer service fantastic all
More Bank First savings account customer reviewsI have been with Bendigo Bank since I was 14 when they were still Adelaide Bank, never had any troubles and their customer service is outstanding. Never had any outages like some of the popular banks have been having.
More Bendigo Bank savings account customer reviewsI appreciate the Bank’s super efficient return of funds from someone who had stolen my card details and purchased something on Amazon. I got onto Amazon as well and they were so difficult to deal with. I spent hours talking to 12 different people then they ended up saying they wouldn’t refund the money. The Bank did it without hesitation. Very impressed.
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As I have been exposed to a couple of scams,the Westpac bank has been very supportive in dealing with all areas involved with my account.I am 80 years of age and not very tech savvy ,but everything has been explained and sorted for me with the help of Westpacs wonderful people. I cannot speak highly enough of all staff I have dealt with.Thank you Westpac for looking after the little people.
More Westpac savings account customer reviewsFriendly staff, happy to assist and provide additional information and details.
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New customers receive an introductory bonus 0.70% p.a. variable kick starter rate for the first 4 months on balances up to $500,000.
Bonus rate for the first 3 months from account opening.
Minimum $100 monthly deposit and no withdrawals to earn bonus interest each month.
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