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NAB customer reviews

Overall rating
7.5/10
Price
7.0/10
Features
6.6/10
Customer service
7.4/10
Convenience
7.8/10
Trust
7.5/10
Based on 21687 NAB reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent NAB customer reviews

  • NAB Rewards Platinum Card

    Don't value great credit ratings of retirees.

    In comparison to credit cards from other banks NAB seems reliable and trustworthy. My main complaint is that I am a retired person who has been with NAB for many years and been totally reliable and have a top credit rating. However despite that loyalty and reputation NAB would not allow me to change credit cards and seem to completely ignore my financial reliability when it comes to loans once retired

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    Steven, South Australia, reviewed 8 days ago
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  • NAB Savings Account

    Constantly improving, best online/mobile banking!

    Great savings rates, love the app and how many ATMs and branches I can find wherever I go. Online banking is also very easy and accessible, which I do appreciate. I do like the new Goodies available, however I do wish that they had less niche stores offered. Perhaps lower cashback but at the bigger stores e.g. Woolies, Coles?

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    Justin, New South Wales, reviewed 8 days ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Ellisha

    Nab are the best bank I have been with. They are efficient and low fee. Anything paid by the commonwealth government goes into the account amost instantly too. Before any other institutionany way.

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    Ellisha, New South Wales, reviewed 8 days ago
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  • NAB Personal Loan (Fixed, Unsecured)

    Outstanding

    They staff at NAB made it easy and stress free to apply for a personal loan. Talked me through all the paper work and had it assessed withing 4hrs. Wouldn't bank with anyone else.

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    Kayla ann, Queensland, reviewed about 2 months ago
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  • NAB Tailored Home Loan (Owner Occupier, Principal & Interest, 70-80% LVR)

    Competitive and professional

    Have had a fairly good experience with NAB. The home loan specialists have been informative and patient while also providing a competitive product.

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    Codi, Victoria, reviewed 2 months ago
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  • NAB Term Deposit

    Average return

    Average rate

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    Jawad, New South Wales, reviewed 2 months ago
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  • NAB Share Account

    As anive

    We haves banked with NAB and find that they are excellent to deal with. It’s going in 53 years niw They are efficient,caring,friendly and knowledgeable. I recommend them highly Our son suicided as well as my brother in law and they showed great compassion when we dealt with them My only issue is that they have closed Mittagong branch and we have to go to oral where parking is very hard to to find We do however have a Ready Teller in Mittagong Thank you

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    Jan, New South Wales, reviewed 7 months ago
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  • NAB Car Loan

    Excellent Customer Service

    NAB is excellent to deal with great customer service

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    Murray, Queensland, reviewed about 1 year ago
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  • NAB Car Insurance

    They are great the best insurance I have had.

    They great, best insurance I have ever been with.

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    Rick, Queensland, reviewed almost 3 years ago
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  • NAB Home Insurance

    Fantastic service and policy

    Fantastic service and policy.

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    Justin, Victoria, reviewed almost 3 years ago
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  • NAB Travel Insurance

    I had my phone stolen but NAB made sure I was safe

    I was so impressed with NAB travel insurance on my recent holiday to Italy. Unfortunately I had my phone stolen 4 days into the trip. As you can imagine being in a foreign country without an iPhone is fairly terrifying, however, thank goodness for NAB insurance, as I received the money to purchase a new phone in a number of days. I was so lucky and thankful for my choice of this insurer, and genuinely would recommend NAB to anyone traveling as they really had my back!

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    Maeve, New South Wales, reviewed about 4 years ago
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  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Excellent service

    Everything is so secure and always updated. Excellent bank.

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    Sonya, Queensland, reviewed almost 8 years ago
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