Bank account customer reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

Write a review

Search a review by:

Recent bank account customer reviews

Sort reviews by: date | star rating
  • Great Southern Bank Everyday Account

    Stingerae ae13

    I like grest southern Bnk for there excellent service shen i ring to complain or congradulate always helpful and polite

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Jjanice, Queensland, reviewed 5 days ago
    More Great Southern Bank bank account customer reviews
  • Commonwealth Bank Smart Access

    Great secure bank with excellent customer service

    I have been a member for 35 years and have always been looked after. Recently having financial difficulties I was impressed with the help and assistance I received which is very welcoming under stressful times.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Anthony, South Australia, reviewed 5 days ago
    More Commonwealth Bank bank account customer reviews
  • Greater Bank Access Account

    They are a good bank. Reliable and trustworthy

    I am happy to be with Greater Bank. I haven’t had any problems with them. The Lifesaver accounts are fantastic, and the staff at my local branch are so friendly and helpful

    Features
    Customer service
    Convenience
    Trust
    Less
    Lilli, Queensland, reviewed 5 days ago
    More Greater Bank bank account customer reviews
  • ING Orange Everyday

    No fees. Great customer service

    Orange everyday is an awesome bank account to have. I why they offered bank accounts to teens as well as I’d sign my son up with an account as well

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Chelsea, Queensland, reviewed 5 days ago
    More ING bank account customer reviews
  • Commonwealth Bank Smart Access

    Not happy with fees

    Disability pensioners should not have to pay late fees, bank fees or overdrawn fees. This causes a great deal of stress. Not enough commonwealth atms. I live on the gold coast. Tourist destination???? Communication and things to access are different. I go to bank they tell me to call them. Call them they say go to bank. More atms would be helpful as well.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Michelle, Queensland, reviewed 5 days ago
    More Commonwealth Bank bank account customer reviews
  • Up Bank Account

    Amazing bank love it so much.

    The only cons about this bank are that there are no physical stores, and they don't do any loans. If you have an issue they reply extremely fast and the app is fantastic.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Alysha, South Australia, reviewed 5 days ago
    More Up bank account customer reviews
  • Bendigo Bank Everyday Account

    Best bank

    Absolutely hands down the best bank i have ever been with! Highly recommend them to anyone and everyone. From the ease of joining, to their customer service, their fees, real people to talk to too, the understanding and compassion they have is outstanding and best of all they are a community bank which gives back to the community. Love love love them.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Amanda, Queensland, reviewed 5 days ago
    More Bendigo Bank bank account customer reviews
  • Up Bank Account

    overall a good trustworthy bank

    easy to use, so many perks!

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Hannah, Western Australia, reviewed 11 days ago
    More Up bank account customer reviews
  • Westpac Choice

    Westpac is the best

    I have been with this bank since I started work and I had no problems since. they do however need to work on keeping customers safer from scammers

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Stephanie, Western Australia, reviewed 11 days ago
    More Westpac bank account customer reviews
  • NAB Classic Banking Account (with Standard Visa Debit Card)

    Great Bank

    NAB have been safe and affordable. They are reliable, cost effective and trustworthy.

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Alex, Queensland, reviewed 11 days ago
    More NAB bank account customer reviews
  • Commonwealth Bank Smart Access

    great bank! 5 stars

    i like my bank. great customer service when needed and very easy to use their banking app and website

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Haylie, New South Wales, reviewed 11 days ago
    More Commonwealth Bank bank account customer reviews
  • Great Southern Bank Everyday Account

    Basic

    You call them up and they sound like they dont want to be at work Minimum features

    Features
    Customer service
    Convenience
    Trust
    Less
    Benjamin, Tasmania, reviewed 11 days ago
    More Great Southern Bank bank account customer reviews
  • Bank Australia Everyday Access

    Great to deal with

    Local branch gives easy access, staff always friendly and helpful. Quick service great

    Price
    Features
    Customer service
    Trust
    Less
    Dawn, Victoria, reviewed 11 days ago
    More Bank Australia bank account customer reviews
  • Bank First Everyday

    Merissa

    This bank could be better in many wats

    Price
    Features
    Customer service
    Convenience
    Trust
    Less
    Le, New South Wales, reviewed 11 days ago
    More Bank First bank account customer reviews
  • NAB Bank Account

    NAB customer support hopeless

    Terrible Support and Unresolved Xero Bank Feed Issue We’ve been banking with NAB for years, but this recent experience with Xero bank feeds has made us question why we’re still here. • Since 4 February, we’ve been unable to connect our NAB business account to Xero, meaning we’ve had to waste time manually importing transactions every day. • NAB’s response? Repeatedly telling us they “can’t help” and sending us in circles between their frontline support and Xero. • I’ve spent hours on the phone with NAB support, and every consultant has had no clue how to fix the problem—instead, they tell us to call Xero, who then tells us to call NAB again. • Even when escalated, NAB has been completely ineffective in providing a solution. For a bank of NAB’s size, this level of technical incompetence and poor customer service is unacceptable. If you run a business and rely on bank feeds with Xero, do yourself a favour and look elsewhere—because when something breaks, NAB won’t be there to fix it.

    Features
    Customer service
    Less
    James, Victoria, reviewed 11 days ago
    More NAB bank account customer reviews
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Orange Everyday

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, PayTo
      interest rate
      0% p.a.

      Promoted
    • Glide Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay, Garmin Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay
      interest rate
      0% p.a.

      Promoted
    • Everyday Options Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0.01% p.a.

      Promoted

    Browse all 172 bank accounts in Mozo's comparison database.

    Compare more bank accounts

    About Mozo Reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia.

    We don't make subjective judgments, nor do advertisers influence our ratings.

    Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.